Switching plan managers should never be stressful.
If your current plan manager isn’t paying providers on time, isn’t answering the phone, or just doesn’t feel right — you’re allowed to leave. You don’t need a reason. You don’t need their permission. And you absolutely don’t need to deal with the NDIA yourself.
How do I switch plan managers mid-plan?
What it depends on: the notice period in your current service agreement, how quickly invoices in progress are settled, and the dates of your current plan.
What stays human: switching is your choice. MyMoney can walk you through it step by step, but you sign the new agreement and you decide when to move. We do not speak for the NDIA on your plan dates.
You sign up with us
Takes about 5 minutes. Your NDIS number, plan dates, and how you’d like to be contacted. That’s all.
We notify the NDIA
We lodge a change‑of‑plan‑manager request with the NDIA. You don’t need to log in to anywhere.
Clean handover
We coordinate with your previous plan manager so no invoice slips through. Any open payments get settled properly.
What stays the same
- Your NDIS plan and budget amounts — completely unaffected.
- Your providers — all of them, registered or not.
- Your supports, bookings and services — no disruption.
- Your choice and control — stronger than ever.
Typical timeline
- Day 0You sign up — 5 minutes, no credit card, no lock‑in.
- Day 1–3We notify NDIA and your existing plan manager.
- Day 5–10NDIA updates your plan management. We start accepting invoices.
- Day 14+Clean ongoing payments, live dashboard, nothing to chase.
You don't owe anyone an explanation.
Plan management has no lock‑in contracts. You are allowed to leave any plan manager whenever you want — and the NDIA has a clear switch process. You don’t have to justify your decision to your current provider. We handle the polite conversation on your behalf.