We're here to help you
Questions about MyMoney® plan management? Need help getting started? Talk to a real person on our team.
We aim to reply within 1 business day
Send us a message
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Get in touch
Phone
02 8338 8900Monday to Friday, 8:30am to 4:30pm (Sydney time), except NSW public holidays
If we miss your call, leave a message and we'll call you back within 2 business days.
We aim to reply within 1 business day
Best for detailed questions or sending documents.
Office visit
Level 3, Suite 310, 247 Coward Street, Mascot NSW 2020
By appointment only
Please call or email first so we can make a time.
What we can help with
Getting started
Joining MyMoney® or switching plan managers
Plan management
Invoices, budgets and statements
Technical issues
Logging in or using the portal
Accessibility
Help in a way that works for you