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We're here to help you

Questions about MyMoney® plan management? Need help getting started? Talk to a real person on our team.

We aim to reply within 1 business day

Send us a message

Get in touch

Phone

02 8338 8900

Monday to Friday, 8:30am to 4:30pm (Sydney time), except NSW public holidays

If we miss your call, leave a message and we'll call you back within 2 business days.

Email

[email protected]

We aim to reply within 1 business day

Best for detailed questions or sending documents.

Office visit

Level 3, Suite 310, 247 Coward Street, Mascot NSW 2020

By appointment only

Please call or email first so we can make a time.

What we can help with

Getting started

Joining MyMoney® or switching plan managers

Plan management

Invoices, budgets and statements

Technical issues

Logging in or using the portal

Accessibility

Help in a way that works for you