Benefits, not brochures.
Every participant‑facing promise we keep. No PaaS, no enterprise, no buzzwords — just things that make your NDIS plan work better every single day.
Live budget on your phone
Every category, every line item, every payment. Always current, always accessible — 24 hours a day, across every device.
Providers paid fast
Most invoices paid within 2–5 business days of approval. No late payments, no awkward follow‑up calls.
Free to you
The NDIA funds plan management on top of your plan. Zero out‑of‑pocket cost — ever.
Real humans, real replies
Phone calls answered by people who know your plan. Emails replied to same business day. No call centres.
Your data, carefully protected
Every record is handled with strict controls and treated with the same care a professional firm gives client money.
Complete provider choice
Registered or unregistered — your choice. Every provider you already trust can keep working with you.
Everything in one place
Statements, invoices, remittance, approvals. One secure record, audit‑ready for every plan review.
Budget that lasts the plan
Spend projections flag risk early. No “sorry, you’ve run out” moments three months from renewal.
Switch any time
No lock‑in contracts. If you’re not happy, we help you move cleanly — and still pay your outstanding invoices on the way out.
MyGoals® — budget management that actually helps.
Every participant gets MyGoals® — our integrated budget dashboard and goal tracker. It's how you see where your money goes, track progress toward your goals, and walk into your next plan review fully prepared.
Custom date ranges
Filter your spending by any period — this month, last quarter, or a custom range you set yourself.
Period comparisons
Compare this month to last month, this quarter to the previous one. Spot changes before they become problems.
Goal milestones & evidence
Track your NDIS goals, set milestones, and attach evidence. Plan review prep that builds itself.
The MyMoney app — your whole plan on your phone.
No App Store, no Play Store, nothing big to download. MyMoney installs straight from your phone's browser and sits on your home screen like any other app. And because you get access the moment your account is active, it's ready to use from your very first day — usually the same day you sign up.
Live budget, anywhere
Your MyGoals® dashboard and real-time spending in your pocket, 24/7.
Approve invoices on the go
Tap to approve provider invoices — recorded once, fully audited.
Instant notifications
Know the moment something needs approval or a payment is made.
Works offline
Your recent information stays available even without a signal.
One-tap shortcuts
Jump straight to My Services, My Goals or My Plan from the icon.
Bank-grade security
The same encrypted, audit-grade protection as the full portal.