Paid in days. Not weeks.
For providers: fewer chase‑ups, faster cash.
If you deliver supports for participants whose plans we manage, your invoices are approved and paid in 2–5 business days — with a clean remittance every time. That's it. No portals. No chasing.
Get paid fast
Invoices approved and paid within 2–5 business days of receipt.
Clean remittance
Every payment comes with a structured remittance — participant, line item, period, amount. Everything you need for reconciliation.
Less admin
No portal logins. No chasing. No “has it been paid yet?” follow‑ups. Just send the invoice and move on.
How to invoice us
- 1Your participant tells you their plan is managed by us (they can share our invoicing details).
- 2Send your PDF invoice to our invoicing inbox with the participant’s NDIS number, service dates and line item codes.
- 3We check it against the participant’s plan and either approve or query. We don’t sit on invoices silently.
- 4We pay within 2–5 business days and email you a remittance the moment the payment runs.
Registered or not, doesn't matter.
Plan‑managed participants can use any provider. If you invoice us cleanly, you get paid cleanly.
A participant on our books?
Use the contact points below to check an invoice, ask a question or update your remittance email.